Rich’s Keys and Locks Official New Site

Call  866-426-3984 or 860-354-8792

For 30 years, Rich’s Keys and Locks has been offering residential and commercial customers services including lockout assistance, key cutting, master keying, lock installation , re-keying, lock repair, as well as safe recombinating. Whether you want to upgrade to a high security lock or stand-alone access control system, re-key the locks on a new home to prevent unwanted entry, or buy and install a high quality safe, we will exceed your expectations, with reliable service and a working knowledge of the latest key, lock, and security choices available.

To reach us, call Monday – Friday from 8am – 4pm. If you need to reach us immediately, use this contact form to send an expedited request.




We serve many town municipalities in the area and are available on a moments notice to maintain their security.

Numerous businesses in Litchfield and Fairfield counties rely on us to safeguard their assets.

We are the best choice for new home builders in lock installation, re-keying, as well as decorative hardware for their customers.

Our convenient location at 481 Danbury Road in New Milford complements our mobile service truck, which routinely travels all over Connecticut.

We are open Monday thru Friday from 8-4

We are members of the BBB as well as the Associated Locksmiths of America, and we accept all credit cards.

Rich's Keys and Locks
Based on 10 reviews
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Christine Isgro
Christine Isgro
13:51 06 May 20
Highly recommended! Super fast, professional, and great value. Before you go to Home Depot and spend a fortune on... locks, give them a call!read more
Peter Johnson
Peter Johnson
02:32 26 Apr 20
I had Wes come out and put new locks on my home. He was on time and worked quickly. Even when one of the doors gave him... some extra work, he fixed the problem with no issues. Very friendly and knowledgeable. Well priced and worth the money. Will definitely call again for any future more
Sean Skilling
Sean Skilling
14:14 02 Apr 20
Wes was great, he was there right on time and was able to get us in and replace the cylinder - can't recommend too... highly!read more
Theresa McSpedon
Theresa McSpedon
15:50 07 Feb 20
Rich's Keys and Locks are awesome. We needed many old locks changed and rekeyed alike. We did not have keys to many... of the locks. Rich came quickly, worked efficiently and expertly changed all the locks. I highly recommend Rich's Keys and Locks!read more
shirley Ricart
shirley Ricart
01:06 22 Sep 19
On time and efficient!! Wes is reliable and fair. I called last minute and he worked very hard to accommodate me.... Definitely the best locksmith I have ever worked with!read more
18:12 27 Aug 19
Wes is amazing. He is super professional, nice and quick. I noticed his truck in my plaza parking lot and he was able... me to make me a key on the spot! So happy with his service. Thank you Wes!read more
Deborah Laemmerhirt
Deborah Laemmerhirt
11:18 15 Mar 19
A hand set just stopped working - we were unable to do a final walk thru before one of my real estate closings. Rick's... Keys responded quickly to space the lock. 3 others called had no idea when they could respond!read more
Sharon Chatfield
Sharon Chatfield
15:59 24 Jan 18
Rich's Keys And Locks is five stars and beyond. Kind considerate and on time. Work is beautiful. Don't go anywhere's... else!read more
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We are professional locksmiths, so whether you need our residential or commercial lockout service, all new keys for your home or business, or  fully installed new door  locks, we can handle it. We’ve worked for large and small businesses throughout Connecticut, and we maintain an old world attitude towards craftsmanship and professionalism.
For residential customers, we can get you back in if you’ve been locked out, and if you need to update your locks, install new locks, enhance the security of your existing doors – or perhaps you’re looking for a high-quality fireproof safe to protect your valuables – we’re your best answer!

The Team

Wes Underhill is a state and nationally Certified Registered Locksmith (CRL) with ALOA and the Department of Consumer Protection. He repairs, cleans, makes new parts, troubleshoots for all lock and door hardware, has over 20 other certifications and specializes in electronic lock applications!

We Come to You

Obviously, you can’t bring your front door to our shop, so we’ll bring our mobile lock and key service right to your home or business. We are able to make repairs, do installs, even get you back into your home if need be. If you need to rekey your new home, this is how it’s done!

Mobile Service always available
Mobile Service always available


Rich’s Keys and Locks is an authorized dealer of Mul-T-Lock High Security Locks. Mul-T-Lock is an industry leaders with sophisticated, high-quality, easy-to-use products.

Buying Mul-T-Lock  systems are a terrific investment, because their restricted keys means that no one  will be able  to duplicate your keys and only a  Mul-T-Lock dealer can carry the key blanks.

Mul-T-Lock is the cutting edge of security technology.

Contact us about all our home and business security options!



Use this handy form to contact us, or feel free to call 866-426-3984, 203-426-3984, 203-743-3907, or 860-354-8792

If you need immediate, emergency service, select that option and we will be notified almost instantly.