Rich’s Keys and Locks Site

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Call  866-426-3984 or 860-354-8792

For 31 years, Rich’s Keys and Locks has been offering residential and commercial customers services including lockout assistance, key cutting, master keying, lock installation , re-keying, lock repair, as well as safe recombinating. Whether you want to upgrade to a high security lock or stand-alone access control system, re-key the locks on a new home to prevent unwanted entry, or buy and install a high quality safe, we will exceed your expectations, with reliable service and a working knowledge of the latest key, lock, and security choices available.

To reach us, call Monday – Friday from 8am – 4pm. If you need to reach us immediately, use this contact form to send an expedited request.aloa logo

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We serve many town municipalities in the area and are available on a moments notice to maintain their security.

Numerous businesses in Litchfield and Fairfield counties rely on us to safeguard their assets.

We are the best choice for new home builders in lock installation, re-keying, as well as decorative hardware for their customers.

Our convenient location at 481 Danbury Road in New Milford complements our mobile service truck, which routinely travels all over Connecticut.

We are open Monday thru Friday from 8-4

We are members of the BBB as well as the Associated Locksmiths of America, and we accept all credit cards.

Rich's Keys and Locks
Based on 19 reviews
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Christina Richa
Christina Richa
14:21 28 Dec 22
Never having posted a review before, today I felt I must. After losing power and needing a copy of a key to get into a... garage that uses only electric door openers with no other access, I rushed for help. Wes not only happily helped me after business hours, but never mentioned his business was closed. He pulled himself away from his current task without hesitation and took the time to find what I needed which was detailed and difficult. He insisted I leave without payment and on good faith - to be sure the key worked. Wes was kind and gracious, and it felt like doing business with someone generations ago who cared about integrity, trust and pride in their service and work. Without question, this small business and its owner are recommended more
Julia Lauro
Julia Lauro
17:12 02 Dec 22
Awsome company !!! Very honest!!! was able to re key my lock and saved me alot of money.I would highly recommend!!!
Nick Delmastro
Nick Delmastro
14:47 01 Dec 22
Wes (Hope Im spelling the name right) was really awesome and really helped me out of a bind. Other locksmiths said they... would take WEEKS to come out to help: he worked through the holiday (Thanksgiving) to get special parts that my lock needed for a mailbox, and made an extra effort to come out as quickly as possible. The whole replacement took less than half an hour, hopefully this doesn't happen again but this will be the first place I call!read more
SUSAN Zipperman
SUSAN Zipperman
20:07 08 Nov 22
RichsKeysandLocksCt, was excellent! He came quickly. He had my lock fixed in no time!! His price was really really... reasonable. I would definitely recommend him! He made everything go like a beeeze!read more
Peter Johnson
Peter Johnson
02:32 26 Apr 20
I had Wes come out and put new locks on my home. He was on time and worked quickly. Even when one of the doors gave him... some extra work, he fixed the problem with no issues. Very friendly and knowledgeable. Well priced and worth the money. Will definitely call again for any future more
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We are professional locksmiths, so whether you need our residential or commercial lockout service, all new keys for your home or business, or  fully installed new door  locks, we can handle it. We’ve worked for large and small businesses throughout Connecticut, and we maintain an old world attitude towards craftsmanship and professionalism.
For residential customers, we can get you back in if you’ve been locked out, and if you need to update your locks, install new locks, enhance the security of your existing doors – or perhaps you’re looking for a high-quality fireproof safe to protect your valuables – we’re your best answer!

The Team

Wes Underhill is a state and nationally Certified Registered Locksmith (CRL) with ALOA and the Department of Consumer Protection. He repairs, cleans, makes new parts, troubleshoots for all lock and door hardware, has over 20 other certifications and specializes in electronic lock applications!

We Come to You

Obviously, you can’t bring your front door to our shop, so we’ll bring our mobile lock and key service right to your home or business. We are able to make repairs, do installs, even get you back into your home if need be. If you need to rekey your new home, this is how it’s done!

Mobile Service always available
Mobile Service always available


Rich’s Keys and Locks is an authorized dealer of Mul-T-Lock High Security Locks. Mul-T-Lock is an industry leaders with sophisticated, high-quality, easy-to-use products.

Buying Mul-T-Lock  systems are a terrific investment, because their restricted keys means that no one  will be able  to duplicate your keys and only a  Mul-T-Lock dealer can carry the key blanks.

Mul-T-Lock is the cutting edge of security technology.

Contact us about all our home and business security options!



Use this handy form to contact us, or feel free to call 866-426-3984, 203-426-3984, 203-743-3907, or 860-354-8792

If you need immediate, emergency service, select that option and we will be notified almost instantly.